(Chat)Bots, messaging systems and smart speakers are hotly debated and considered mega trends of the next few years.
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Prof. Dr. Peter Gentsch (Chat)Bots, messaging systems and smart speakers are hotly debated and considered...
Business im Gespräch stands for the sum of all digital interaction possibilities of a company...
The goal of the so-called GAFA economy (Google, Amazon, Facebook, Apple) is to know the...
Conversational commerce is mainly driven by the major Internet companies that operate a messenger and/or...
E-commerce has evolved over various maturity levels in recent years due to technological developments and...
CONVERSATIONAL BUSINESS – RESHUFFLING THE CARDS: THE BATTLE FOR THE NEW DIGITAL ECO-SYSTEM Those who...
You can now download two new studies from the Resources section: the Smart Speaker Study 2022, and the Voicebot Study 2022.
Over the past year, the maturity and prevalence of CC has increased significantly. The percentage...
Planning for the Conversational Business Summit 2022 has begun! On 30 September live and in...
Download the new Global Conversational Business Study 2022 for free now!