HIGHLIGHTS
The Conversational Summit 2021
Hans Van Dam
Principles of Conversation Design
Jörg Heinemann
Applying Conversational Business successfully
Klaus Rovara
Applying Conversational Business successfully
Christian Stephan
Successfully innovate your company
Hans Uszkoreit
Do conversational agents need to know what they are talking about?
Ben Broshi, APPLE
Conversational Business – quo vadis?
Ressources
Materials to download
Studies
Lectures
Media-Echo
Smart Speaker Study 2022
Voicebot Study 2022
Study “Conversational Business 2021”
Conversational Business 2020″ study
Chatbots in the insurance industry” study
DDV-Webtalk “Conversational Business” with Prof. Dr. Peter Gentsch
Hey Google, what’s next in voice commerce
Hello World! It’s time to talk. Are you ready?
“Conversational Business: Status Quo and Trends.”
Conversational Business Summit: Conversational Commerce
“Artificial intelligence is still in its infancy” (Horizon ).
“Conversational Business – the modern communication toolbox” (Marketing Intern 1/2021)