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Institute for Conversational Business Hochschule Aalen - Global Conversiational Business Study
01 Mar

Global Conversational Business Study 2022

Studies

Download the new Global Conversational Business Study 2022 for free now!

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Conversational Business
31 Jan

CBS 2022: on 30.09.2022 in Frankfurt!

Summit

Planning for the Conversational Business Summit 2022 has begun! On 30 September live and in...

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Review Conversational Commerce (CC)
31 Jan

Review Conversational Commerce (CC)

Tips

Over the past year, the maturity and prevalence of CC has increased significantly. The percentage...

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Two new studies for download
31 Jan

Two new studies for download

Studies

You can now download two new studies from the Resources section: the Smart Speaker Study 2022, and the Voicebot Study 2022.

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17 Dec

Conclusion and outlook

CONVERSATIONAL BUSINESS – RESHUFFLING THE CARDS: THE BATTLE FOR THE NEW DIGITAL ECO-SYSTEM Those who...

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17 Dec

Roadmap to Conversational Commerce: E-Commerce Maturity Model – Platform Checklists

E-commerce has evolved over various maturity levels in recent years due to technological developments and...

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17 Dec

Trends that favor conversational commerce

posts, posts, posts, posts

Conversational commerce is mainly driven by the major Internet companies that operate a messenger and/or...

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17 Dec

Conversational Commerce in the GAFA Platform Economy

The goal of the so-called GAFA economy (Google, Amazon, Facebook, Apple) is to know the...

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17 Dec

Definitions of terms and solution space

Business im Gespräch stands for the sum of all digital interaction possibilities of a company...

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17 Dec

What is Conversational Business?

posts, posts

Prof. Dr. Peter Gentsch (Chat)Bots, messaging systems and smart speakers are hotly debated and considered...

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Contact details

  • Prof. Dr. Peter Gentsch
  • Institute for Conversational Business
  • Beethovenstr. 1, 73430 Aalen
  • +49 151 11 101 101
  • peter.gentsch@htw-aalen.com

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